Complaints - procedure
Service outline:
Ribble Valley Borough Council wants to improve the services that we provide to YOU. If you are not happy with how we have dealt with a problem PLEASE TELL US. If you think we should have done something and we haven't PLEASE TELL US.
More Information on Procedure for Complaints
Key contacts
Contact: Complaints Co-ordinator Complaints Co-ordinator
Email: bill.alker@ribblevalley.gov.uk
Telephone: 01200 425111
Fax: 01200 414488
Ribble Valley Borough Council, Council Offices, Church Walk, Clitheroe, Lancashire, BB7 2RAContact: Local Government Ombudsman - Advice
Email: advice@lgo.org.uk
Telephone: 0300 061 0614 or 0845 602 1983
Fax: 024 7682 0001
Local Government Ombudsman, PO Box 4771, Coventry, CV4 0EH