Citizens' charter
Service outline:
Ribble Valley Borough Council has produced its fourth Citizens' Charter. This Charter sets out the standards by which Ribble Valley Borough Council delivers its services to people in the Ribble Valley .
The Council prides itself on the quality of its services to the people living, working and visiting the Ribble Valley . The Charter lists the applicable Service Standards for each area of service delivery; it is not a comprehensive guide to services. Most of our service areas provide separate explanatory leaflets as to the nature and details of the services provided.
Further Information
- Council Performance
- Best Value in the Ribble Valley
- Comprehensive Performance Assessment (CPA)
- Sustainable Community Strategy 2007-2013
- Corporate Governance
- Comprehensive Area Assessment (CAA)
- Locality Plan
- Ribble Valley Borough Council’s Comprehensive Area Assessment
- Citizens' Charter 2010
- Ribble Valley Borough Council Corporate Strategy
Key contacts
Contact: Corporate Services Unit
Email: michelle.haworth@ribblevalley.gov.uk
Telephone: 01200 425111
Michelle Haworth, Clitheroe
