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Ribble Valley Borough Council

Trading Standards

Help to Consumers


We provide free advice and assistance to consumers experiencing difficulties with goods and services. Consumer Civil Laws set out consumer rights of redress in respect of the quality of goods and services.  We cannot enforce these laws, but we will provide advice and assistance in the pursuit of justifiable claims including, where appropriate, mediation with traders, assistance in the preparation and presentation of claims in the County Courts and compensation in Magistrates Courts.

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