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Ribble Valley Borough Council


What are the implications for Local Authority Chief Executives?

A local authority's LLPG is one of the most important assets you have.

All addressing data is collected, verified and maintained at a local level on a daily basis so Chief Executives need to ensure you get maximum use of it to improve your authority's business processes - you are already paying for it.

As a stakeholder every contributing authority needs to maximise their investment in the work already done by reducing the number of address sources within each authority, saving time, resources and improving data flows.

The LLPG in your authority can provide source data for most customer centric applications from CRM through Education and Libraries to Social Services. It is a vital resource within your authority.

Your LLPG provides the most accurate spatial locations of addresses because it is created locally by dedicated officers and can be used in all your GIS applications.

Work on your LLPG is never finished. Good is OK, but accuracy and daily maintenance are essential to continuously improve quality and coverage. Is your authority one of the best? Can it be improved? You need to ensure adequate resources to ensure continuity and capacity to deal with progress and changes that will flow from the success of the LLPG.

Your authority may already be the statutory provider of address data from your Street Naming & Numbering section; without their buy-in to changing business process and communication, your LLPG will not be able to provide data to your internal applications nor to the NLPG.

A major benefit from using your LLPG is the consistency of addressing throughout your authority and the welcome steps towards standard addressing - one address fits all requirements. However whilst these exist within your local environment, the NLPG seeks to bring consistency, standards and accuracy over more than 350 LLPGs whose data makes up the NLPG.

The NLPG data is available to National Parks, to County Councils and to the Police and Fire Services. The quality and timeliness of your data is vital for these, our customers, to ensure their requirements are met. This is true joined up e-government.

Encourage your LLPG officers and Street Naming & Numbering staff to look at the outcomes, break down the silos of information and understand the changes that can flow from business process change for the benefit of your customers, staff and, via the NLPG, the wider community and businesses.