Have your say

Comments, Compliments and Complaints

The council is always looking to improve services and you can help us do this by contacting us with any comments, compliments or complaints that you have.

Comments?
Comments on how services might be improved to better meet the needs of customers are always welcome. If you would like to make a comment please use the form found in related links below.

Compliments?
Everyone likes to receive compliments and council officers are no exception. More importantly, compliments can help us to identify what our customers value and can highlight good practice. If you believe you have received good service from the council we would be pleased to hear from you. If you would like to make a compliment please use the form found in related links below.

Complaints?
We always try to get things right but there will be occasions when customers will have cause for complaint. Such complaints can serve to highlight areas where services could be improved.

 

The Citizens Charter sets out the standards by which Ribble Valley Borough Council delivers its services to people in the Ribble Valley.

Consultation and engagement - what do local people think of Ribble Valley Borough Council?

Ribble Valley Borough Council is committed to informing, consulting and involving local people and we are keen to gather your views. We regularly measure the views, opinions and satisfaction of local people and of our service users.

These pages give you links to the main activities now underway so you can find out more information or take part. Decisions made by the Council affect all citizens in the Borough. Make sure you use your chance to influence the way your Council works for you.

You can also find out about previous activities to consult, inform and involve local people, and look ahead at what is planned for the coming months.