Consultation and Customer Satisfaction

Panel Newsletters

We understand that our panel members wish to be kept informed of the survey results and want to know what we have done with the information. To ensure this, approximately four newsletters are produced and sent to panel members each year.  Links to the newsletters can be found below.

Feedback Panel Newsletter - September 2009

Around 3,400 residents took part in the Living and Working in East Lancashire Survey back in March 2009. The survey covered perceptions of life in East Lancashire, including your local neighbourhood, work and leisure, and local public services.

Ribble Valley Citizens' Panel Newsletter - June 2009

The Ribble Valley Summer Survey 2008 saw a great response, with over 500 panel members sharing their views on refuse and recycling, litter and street cleansing, dog fouling, affordable housing and leisure facilities in Ribble Valley.

Feedback Panel Newsletter - February 2009

This newsletter gives the key results from the latest joint panel survey, which focused on recent NHS awareness campaigns.

Ribble Valley Citizens' Panel Newsletter - July 2008

This newsletter gives the key results from the Ribble Valley Winter Survey 2007. Topics included Equality and Diversity, Citizenship, Financial Reporting and Clitheroe Market. There is also further information about how these results will be used by the Council.

Feedback Panel Newsletter - May 2008

A fantastic response from across East Lancashire saw nearly 2,000 residents take part in the latest panel survey, covering satisfaction with being a panel member, the electoral registration system, and understanding the local area.

Feedback Panel Newsletter - October 2007

Another great response from across East Lancashire saw nearly 2,900 residents take part in the latest panel survey, covering community safety, local opportunities, sustainable neighbourhoods, and the environment.

Ribble Valley Citizens' Panel Newsletter - July 2007

A great response from across Ribble Valley saw nearly 400 residents take part in the this panel survey - Living and Working in East Lancashire. The questionnaire looked at a wide variety of issues within the region and the results were very interesting...

Feedback Panel Newsletter - August 2006

This joint edition of the newsletter looks at satisfaction with being a panel member, as well as featuring reports from each of the member authorities, including the use of survey results in the development of Ribble Valley's new recycling scheme.

Feedback Panel Newsletter - December 2005

This joint edition of the newsletter gives a round-up of research carried out over the last 18 months. In addition, there is feedback from each of the member authorities.

Feedback Panel Newsletter - August 2005

This joint edition of the newsletter gives a summary of the results from the 2004 Living and Working in East Lancashire survey, and gives information on the latest consultation initiatives from across East Lancashire.

Feedback Panel Newsletter - February 2005

This joint edition of the newsletter provides information on recent consultations covering local issues such as the introduction of new licensing laws, local community safety, and your opinions on council tax.