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Ribble Valley Borough Council

Part Time Customer Service Advisor

  • Applications for this job have now closed

This vacancy is: Permanent

Salary: £14,013 to £15,598 pro rata

Location: Council Offices

Closing Date: Tuesday 22nd October 2013

Description:

Ref No:  RES101
(scp 10 - 13)  £14,013 - £15,598 pro rata
Working hours: 12 noon to 3pm Monday to Friday (15 Hours Per Week)

You will be the first point of contact for all customers calling or visiting the Council offices.  Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions.  You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.

You must be able to resolve customer issues on the telephone and face-to-face.   Experience of working in a customer focussed role is essential as are familiarity with computer based systems and keyboard skills.

A positive and professional attitude is essential, together with confidentiality and integrity.

Closing date for receipt of applications will be 12 noon Tuesday, 22nd October 2013
Interviews will be held on Monday, 4th November 2013

 

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Important Information

Please download and read the following information before proceeding with your application:

Job Description

Person Specification

Job Application Form and Guidance Notes

Ribble Valley Borough Council is an equal opportunities employer.