Refurbishment For Council Foyer
Published Monday 16th April 12
The main reception at the Ribble Valley Borough Council Offices in Clitheroe is to be refurbished to make it more customer-friendly and cost-effective.
And the Clitheroe Visitor Information Centre, currently sited at the council's main reception, is to move to the Platform Gallery in Station Road, Clitheroe.
The changes will help the council reach its ambition of being a well-managed authority providing efficient services based on identified customer needs.
The new-look reception at the council offices will feature three customer service desks, three new interview rooms, two payments areas, a public IT point allowing public access to the internet, a new customer-facing location for the council's contact centre and a staff entrance.
The Platform Gallery, also owned by the council, will simultaneously be refurbished to accommodate the award-winning Visitor Information Centre. As the gallery is next to the town's rail station and bus interchange, the move is intended to improve access to information for visitors and increase footfall.
Ribble Valley Borough Council's chief executive, Marshal Scott, said:
"As well as making information more accessible to the public and siting the visitor information centre in the location of the highest footfall, these changes will help the council run more efficiently and cost-effectively."
Refurbishment work is expected to start shortly and be completed by late July.