Refurbishment starts in Council Foyer
Published Wednesday 9th May 12
Refurbishment work has started on the main reception at the Ribble Valley Borough Council Offices in Church Walk, Clitheroe, aimed at making it more customer-friendly and cost-effective.
And residents are being warned that there may be disruption in the reception during the three-month refurbishment works.
The Clitheroe visitor information centre has now moved from the council reception to the Platform Gallery in Station Road, which has also been refurbished.
Now the council reception is to get a make-over featuring three customer service desks, three new interview rooms, two payments areas, a public IT point allowing access to the internet, a customer-facing contact centre and a staff entrance.
Ribble Valley Borough Council's chief executive, Marshal Scott, said: "The changes will help the council reach its ambition of being a well-managed authority providing efficient services based on identified customer needs.
"As well as making information more accessible to the public and siting the visitor information centre in the location of the highest footfall, these changes will help the council run more efficiently and cost-effectively.
"We are asking the public to bear with us during the refurbishment period and disruption will be kept to a minimum."
Refurbishment work started on Thursday 3 May, and is expected to be completed by late July.