NHS Track and Trace

Venues in Ribble Valley are now legally required to collect customer contact details and display the NHS Track and Trace app QR code.

The majority of our businesses and organisations have been playing their part in tackling coronavirus by putting COVID-secure measures in place and collecting customer contact details.

But from Thursday 24 September, they will be legally required to collect the details and display the official NHS QR code.

The regulations will be enforced by Ribble Valley Borough Council, which has the power to issue fines of up to £1,000 for venues that fail to comply.

Using the NHS Track and Trace app is simple. When someone enters a venue and scans an QR code poster, the venue information is logged on their phone. The device will check if the user has been at that location at the relevant time and, if the app finds a match, the user will receive an alert anonymously with advice on what to do based on the level of risk.

Venues included in the new legal requirements are:

  • hospitality, including pubs, bars, restaurants and cafés
  • tourism and leisure, including gyms, swimming pools, hotels, museums and cinemas
  • close contact services, including hairdressers, town halls, libraries and children’s centres

A range of guides on downloading and using the app, and generating a QR code, are available below:

Further information is available at www.covid19.nhs.uk.

Download the NHS Track and Trace banner