Privacy Notice - Housing Benefit and Council Tax Support
Ribble Valley Borough Council is committed to improving the services the Council provides. To do this we need to collect, and use, information about the individuals we provide services to and individuals we have contact with.
We are committed to compliance with Data Protection legislation. We will make every effort to keep your personal information safe, accurate, up to date and keep it for no longer than is necessary.
The Council is registered as a data controller with the Information Commissioner Office (registration number Z6400958) as we collect and process personal data. This collection and processing of data applies to both council employees and members of the public
Why we need your personal data
The purpose of processing your personal data to process and maintain claims for Housing Benefit and/or Council Tax Support for Ribble Valley Borough Council.
The legal basis for processing your data is:
- Public Task Articles 6(e) of the General Data Protection Regulations, namely The Social Security Contributions and Benefits Act 1992, the Child Support, Pensions and Social Security Act 2000, and the Local Government Finance Act 2012
What we collect and how it is used
We collect names, addresses, dates of birth, national insurance numbers, details of income, details of capital, details of rent and banking details for the purposes of administering and maintaining claims for Housing Benefit and/or Council Tax Support.
The Council is under a duty to protect public funds and to that end will lawfully share your information where necessary with:
- Public agencies such as HM Revenues and Customs, the Department for Works and Pensions, other local authorities and the Police to prevent or detect fraud and any other crime
- Credit reference agencies, legal counsel and enforcement agents for the recovery of money owed to the Council
We will not provide personal data to anyone else or use the data about you for any other purpose unless the law allows or requires us to.
Your personal data may be converted ('anonymised') into statistical or aggregated data in such a way that ensures that you cannot be identified from it. Aggregated data can't, by definition, be linked back to you as an individual and may be used to conduct research and analysis, including the preparation of statistics for use in reports.
How long is your information kept
We will only keep your information for as long as it is required. The retention period is either dictated by law or by our information retention policies. Once your information is no longer required it will be destroyed securely and confidentially.
Your rights under the Data Protection Act 1998 and the EU General Data Protection Regulations (GDPR).
The Right to be informed
You have the right to be informed how your data is processed, via Privacy Notices such as this.
The Right of Access
You have the right to access the personal information we hold about you.
The Right to Rectification
We endeavour to ensure that information we hold about you is correct and up to date. You may find that the information we hold is no longer accurate. Please contact the Council to have the information corrected.
The Right to Erasure
You have the right to have your personal data erased and to prevent processing in specific circumstances:
- Where the data is no longer necessary in relation to the purpose for which it was originally collected
- When you withdraw consent for the data to be processed
- When you object to the processing of the data and there is no overriding legitimate interest for continuing the processing
- Your data was unlawfully processed
- Your information has to be erased in order to comply with a legal obligation
However we may refuse to comply with your request for erasure for the following reason:
- To comply with a legal obligation for the performance of a public interest task or exercise of official authority
- The exercise or defence of legal claims
- To exercise the right of freedom of expression and information
- For public health purposes in the public interest
- Archiving purposes in the public interest, scientific interest, historical interest or statistical purposes
The Right to Restrict Processing
You have the right to ask us to stop the processing of your personal data. However, this may cause delays or prevent us providing/delivering a service to you.
The Right to Data Portability
You have the right to request your personal data in a structured, commonly used, machine readable format.
The Right to Object
You have the right to object to your personal data being processed at any time.
Rights in Relation to Automated Decision Making Including Profiling
You have the right to insist on human intervention if a decision is based on the result of automated processing.
Information Security Incident
Should you wish to report or suspect a security incident in relation to the personal information we hold about you please contact the Council’s Data Protection Officer (details below).
For further information about the use of your information or to request a copy of your personal information held by Ribble Valley Borough Council please contact:
Data Protection Officer
Ribble Valley Borough Council
Telephone: 01200 425111
Changes to this privacy notice
We will regularly review and update this privacy notice to comply with changes in Data Protection legislation and to reflect changes in our services.