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Ribble Valley Resident's Warned about Council Tax Scam

Published Thursday, 28 March 2019

Ribble Valley residents are warned to be on their guard against an e-mail and text scam promising a council tax refund in exchange for personal details.

Ribble Valley Borough Council has been contacted by residents concerned about e-mails or texts claiming to be from the Government informing them that they are due a council tax refund.

The scam claims households were placed in the wrong band in a previous address and promises refunds of hundreds of pounds in exchange for personal details.

Mark Edmondson, Ribble Valley Borough Council’s head of revenues and benefits, said: “At first glance the emails or texts appear genuine, but they are far from it and by clicking on the words, Refund Form, at the bottom residents will be forwarded to a bogus web page requesting personal details.

“Residents should never give their personal details to anyone they are not sure of and if they receive the scam are advised to delete it immediately.”

Stay a step ahead of the scammers

●          Don't give your bank details to anyone contacting you by e-mail or text
●          Don't let anyone into your home without checking their identification
●          Verify the identity of anyone claiming to be from Ribble Valley Borough Council by phoning 01200 425111
●          Inform the police immediately if you believe anyone is impersonating council staff

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