Householders Warned About Council Tax Scam

Published Tuesday, 22 May 2018

Ribble Valley householders are warned to be on their guard against an e-mail scam promising a council tax refund in exchange for personal details.

Ribble Valley Borough Council has received concerns from residents who have received e-mails claiming to be from the Government informing them that they are due a council tax refund.

The scam e-mail claims households were placed in the wrong band in a previous address and promises refunds of hundreds of pounds in exchange for filling in a form.

Mark Edmondson, Ribble Valley Borough Council’s head of revenues and benefits, said: “At first glance the scam e-mails appear genuine, but they are not genuine and by clicking on the words, Refund Form, at the bottom of the e-mail residents will be forwarded to a web page that will request personal details and put them at risk.

“Residents should never give their personal details to anyone they are not sure of and if they receive the scam e-mail are advised to delete it immediately.”

Stay a Step Ahead of the Scammers

  • Don't give your bank details to anyone contacting you by e-mail
  • Don't let anyone into your home without checking their identification
  • You can verify the identity of anyone claiming to be from Ribble Valley Borough Council by phoning 01200 425111
  • Inform the police immediately if you believe anyone is impersonating council staff

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