Pest Control

How to book an appointment

To arrange a visit form our Pest Control Officer, you will need to book an appointment on 01200 425111.

  • Visits take place Tuesday - Thursday. We cannot give a specific appointment time.
  • Payment must be made in full at the time of booking.
  • We are only able to accept credit/debit card payments over the telephone between 9am and 4.30pm Monday - Friday.
  • Treatments will not be made without payment.
  • Refunds are not payable when a visit or treatment has been made.
  • If you make an appointment and are not in when we visit, a charge will still be made.
  • Someone will need to be at the property to sign for the treatment.
  • Customers must comply with safety instructions given and ensure that there is adequate access as discussed at the time of booking.
  • Repeat visits may be required to fully treat pests.
  • It is difficult to give a definite length of time for treatment as the nature of the work means that some jobs may take longer than others.

We will treat

  • Mice (in the home)
  • Rats (inside or outside)
  • Wasps


  • £49.50 domestic properties
  • £56.70 Commercial rodent treatment including VAT

Mice and Rats

Treatment will take a number of weeks as bait needs to be replaced to match the feeding habits.

You can prevent further re-infestations by:

  • Not leaving open food out in the kitchen.
  • Clean up food spillages as they occur.
  • Emptying waste bins regularly (use bins with a good fitting lid).
  • Keep food in rodent proof containers.
  • Ensure that any gaps or holes in outside walls are sealed.
  • Check that doors fit tightly.
  • Do not allow refuse to build up in yards or gardens.
  • Do not scatter food on the ground where it’s an easy source of food for rodents and nuisance birds.
  • Bird tables are often easily accessible to rodents. Do not overstock them or provide large quantities or unsuitable foods.
  • Use proprietary bird feeders with a catch tray to reduce debris falling on the ground.
  • Keep undergrowth/shrubbery cut back.
  • Dampen compost heaps so that they cannot be used for nesting.


Wasp nests are formed each year by overwintering queen wasps.

Depending on the weather, nests can be found in late spring/early summer. The worker wasps die in the autumn. Wasps never reuse an old nest, so if there is no activity they can be left in situ or removed. Any nest found in winter will be “dead” and can safely be removed.

Pests we do not treat

  • Ants. You can buy ant treatments from hardware stores.
  • Bees. If your enquiry is about bees, please, contact the British Beekeepers Association on 0871 362 0138 or

If you have a problem with other types of pests, please contact the British Pest Control Association to find a pest controller near to you.